PATIENTS FREQUENTLY ASKED QUESTIONS

Telemedicine is the delivery of healthcare over modern communication methods. In the case of OrthoLive, this is done with HIPAA compliant secure video chat.

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History of Telemedicine

Yes. OrthoLive uses HIPAA compliant video that is also utilized by other leading telemedicine providers and NASA.

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HIPAA COMPLIANCE & SECURITY

WiFi is not required but highly recommended. You will need the ability to connect to the internet, so if you do not have WiFi at your location you will need a mobile device with LTE, 4G or 3G service.

Download a video demonstrating the ease of our App

The visit is billed to your insurance and coverage is the same as if you were in the office for an in-person visit.

iOS and Android devices

Download a video demonstrating the ease of our App

It is estimated that over 80% of initial injuries can be diagnosed via telemedicine.

Your provider can order testing such as MRI, CT, Electrodiagnostic studies (EMG/NCS) and X-rays. Treatment can ordered such as injections, physical or hand therapy, prescription medications and bracing.

You can use your HSA account just as you would for a visit in the doctor’s office.

Visits typically last less than 10 minutes

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